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Latest Peoplecert CASM Questions | CASM Valid Test Discount

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>> Latest Peoplecert CASM Questions <<

2025 100% Free CASM –Efficient 100% Free Latest Questions | Certified Agile Service Manager V2.1 Valid Test Discount

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Peoplecert CASM Exam Syllabus Topics:

Topic
Details

Topic 1

Agile process improvement goals: This section assesses the capabilities of DevOps Developers in sustaining process improvements while enhancing automation. The goal is to achieve better efficiency and performance within organizations.

Topic 2

Continuous Process Improvement: Discusses the necessity of ongoing process improvement through reviews and automation, ensuring that processes evolve to meet changing needs effectively.

Topic 3

Adapting Agile thinking: This section assesses the abilities of Consultants and focuses on applying Agile thinking to IT delivery processes. It emphasizes the importance of aligning team efforts with customer needs to deliver solutions more rapidly. A key skill measured here is the ability to prioritize customer requirements effectively.

Topic 4

Scrum roles and events: This section measures the understanding of Process Designers concerning Agile processes, including Scrum roles, events, and artifacts. It highlights their relationship to process improvement, ensuring that participants can effectively navigate and implement Scrum methodologies.

Topic 5

Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.

Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q13-Q18):

NEW QUESTION # 13
Which event includes activities such as creating and updating policies, identifying stakeholders, and drafting communication plans?

A. Sprint Planning
B. Strategic Sprint
C. Sprint Retrospective
D. Kickoff Meeting

Answer: D

Explanation:
The Kickoff Meeting sets the foundation for a project or process by addressing overarching policies, stakeholders, and communication strategies.
A . Incorrect. Sprint Planning focuses on defining the Sprint Goal and selecting backlog items for the Sprint.
B . Incorrect. The Sprint Retrospective reviews team performance and identifies improvement areas, not initial setup activities.
C . Correct. The Kickoff Meeting ensures alignment on policies, stakeholders, and communication plans.
D . Incorrect. A Strategic Sprint is not a formal Scrum event.
Reference:
Agile Project Management: Kickoff meeting guidelines.

NEW QUESTION # 14
Which event marks the beginning of a Sprint in Scrum?

A. Sprint Review
B. Sprint Start
C. Daily Scrum
D. Sprint Planning

Answer: D

Explanation:
In Scrum, Sprint Planning is the event where the team collaborates to define the Sprint Goal and decide which items from the Product Backlog will be worked on during the Sprint. This marks the formal beginning of the Sprint.
A . Correct. Sprint Planning kicks off the Sprint by setting its goals and scope.
B . Incorrect. "Sprint Start" is not an official Scrum term.
C . Incorrect. Sprint Review happens at the end of the Sprint to inspect the increment.
D . Incorrect. The Daily Scrum occurs every day during the Sprint but does not mark its start.
Reference:
Scrum Guide 2020: Sprint Planning

NEW QUESTION # 15
Who should select the automation tools to do a job?

A. The Agile Service Management Team
B. Those with the most knowledge of the job
C. Site Reliability Engineer
D. Agile Practice Owner

Answer: B

Explanation:
The selection of automation tools should be made by those with deep knowledge of the job, as they understand the specific requirements and nuances of the task.
A . Incorrect. The Agile Service Management Team supports automation efforts but may not have the technical expertise to select specific tools.
B . Incorrect. The Agile Practice Owner ensures alignment with goals but does not typically choose tools.
C . Correct. Those familiar with the job requirements are best suited to select the appropriate tools.
D . Incorrect. While Site Reliability Engineers may contribute, they are not the only ones qualified to select tools.
Reference:
DevOps practices: Collaborative tool selection.
ITIL 4: Importance of domain expertise in automation decisions.

NEW QUESTION # 16
Which statement about the Process Startup is TRUE?

A. It is an inspection of progress toward the Sprint Goal
B. Attendance is limited to Team members
C. It is a status meeting
D. All of the above

Answer: C

Explanation:
The Process Startup (or Daily Scrum equivalent in service management) is a quick status meeting to align the team's efforts and inspect progress.
A . Incorrect. Attendance may involve stakeholders or others, depending on the context.
B . Incorrect. The inspection of progress toward the Sprint Goal is a characteristic of the Sprint Review, not the Process Startup.
C . Correct. The Process Startup functions as a status meeting to synchronize team activities.
D . Incorrect. Not all options are correct.
Reference:
Scrum Guide 2020: Daily Scrum principles.

NEW QUESTION # 17
Which of the following is NOT a microprocess characteristic?

A. Supports one process
B. Each activity delivers its own value
C. Outputs may be inputs to multiple practices
D. Provides for small, frequent releases

Answer: D

Explanation:
Microprocesses are small, independent activities within a broader process, focused on efficiency and adaptability. Let's evaluate the options:
A . Incorrect. While small, frequent releases are characteristic of Agile principles, this is not a specific characteristic of microprocesses. Microprocesses focus on modularity and adaptability rather than release strategies.
B . Correct. Outputs from microprocesses can feed into multiple practices, demonstrating their flexibility and reusability.
C . Correct. Each microprocess adds incremental value, aligning with Agile's iterative approach.
D . Correct. Microprocesses are often tailored to support specific processes or practices.
Reference:
Agile Process Improvement: Microprocess design principles.
ITIL 4: Process modularity and adaptability.

NEW QUESTION # 18
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